Terms & Conditions

Introduction

These Terms and Conditions (“Agreement” or “Terms”) is an electronic record in terms of Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.


This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms and conditions for access or usage of bhavyaramesh.com(“Site”).

These terms and conditions govern your use of the website www.bhavyaramesh.com (the “Website” or “Site”), owned and operated by Roll the Jewels Private Limited, also known as Bhavya Ramesh Jewelry or Bhavya Ramesh (“we”, “us”, or “our”).

These Terms constitute a legally binding agreement between you and Bhavya Ramesh Jewelry and apply to all users of the Site, including customers, browsers, and contributors. By accessing or using the Site, you agree to be bound by these Terms, our Privacy Policy, and any other terms or policies that may be referenced herein or available by hyperlink.

We reserve the right to update, amend, or replace any part of these Terms at our sole discretion. Continued use of the Site after any such changes shall constitute your consent to those changes.

Website Access and Availability

Access to this Website is provided on a temporary basis. We reserve the right to withdraw or amend the service we provide without notice. We are not liable if, for any reason, the Website is unavailable at any time or for any period.

From time to time, we may restrict access to some parts or all of this Site.

Eligibility to Use

This Website is available only to individuals who can form legally binding contracts under the Indian Contract Act, 1872. If you are under 18 years of age, you may use this Website only with the involvement of a parent or guardian.

License

Subject to compliance with these Terms, we grant you a limited, non-exclusive, revocable, non-transferable license to access and make personal, noncommercial use of this Site. All rights not expressly granted to you are reserved and retained by Bhavya Ramesh Jewelry.

User Conduct and Prohibited Uses

By accessing and using the website https://bhavyaramesh.com/(“Site”), you agree, undertake, and confirm that you are solely responsible for all actions carried out through your account or in connection with your use of the Site. This includes any charges incurred or liabilities created as a result of such use.

Your usage of this Site is subject to the following mandatory conduct rules and prohibitions, which you are bound to adhere to:

Prohibited Conduct:

You agree that you will not:

1. Violate or contravene any applicable local, national, or international laws or regulations;

2. Commit, support, or incite any criminal activity or offense;

3. Transmit or distribute any viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful software or code;

4. Hack into, interfere with, or disrupt any part of the Site, its servers, or networks connected to it;

5. Corrupt or destroy data or disrupt the integrity of the Site’s content or systems;

6. Attempt to modify, adapt, copy, translate, reverse engineer, decompile, or disassemble any part of the Site;

7. Intentionally overload the Site’s infrastructure in a manner deemed unreasonable at our sole discretion;

8. Use automated means (including bots, crawlers, spiders, data mining tools, or similar) to access or collect information from the Site without express authorization;

9. Submit any false, misleading, deceptive, or fraudulent information;

10. Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;

11. Engage in any activity that could reasonably be interpreted as harassing, annoying, or harmful to other users;

12. Infringe upon or violate any third-party rights including, but not limited to, intellectual property rights, privacy rights, or rights of publicity;

13. Send any unsolicited or unauthorized advertising, promotional materials, or any other form of solicitation (“spam”);

14. Attempt to undermine or adversely affect the performance or functionality of the Site or any associated software or network.

Access Restrictions:

You may not access, nor are you licensed or authorized to access, any part of the Site or system that is not intended for public use. Furthermore, you must not attempt to bypass, disable, or tamper with any of the Site’s security features or protection mechanisms.

Any breach of the above conduct rules may result in, without limitation, immediate suspension or termination of your access to the Site and may also constitute a criminal offense. In such cases, Bhavya Ramesh Jewelry reserves the right to report the offense and your conduct to the appropriate law enforcement authorities.

We are not liable for any loss or damage caused by a distributed denial-ofservice attack, viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of this Website or to your downloading any material posted on the Site, whether such damage is caused due to breach in our secure computer servers or those of third parties.

Conduct

Registration may be required to access some features available on the Site. By engaging in the act of registration, you agree to provide true, accurate, current, and complete information about yourself. 

A password is required to utilize certain features of the Site. Once registered, it is your sole responsibility to keep track of and to protect your password. By registering you agree that any statements, purchases, or other acts made through the use of your password are your sole responsibility. We will operate under the assumption that any correspondence received under your password is from you, unless otherwise notified. If there is a belief that your account or password has been compromised, please contact us as soon as possible.

You or your affiliates are prohibited from framing the Site or using our proprietary marks as meta tags, without express written consent from us. These marks include, but are not limited to, “Bhavya Ramesh” and “Bhavya Ramesh Jewelry”. You may not use frames or utilize framing techniques or technology to enclose any content included on the Site without express written consent from us. In addition, you must not use any Site content in any meta tags or any other “hidden text” method without our express written consent.

Accuracy, Completeness, and Timeliness of Information on the Site

You will be subject to the policies and terms and conditions in force at the time when you order Products from the website of Bhavya Ramesh Jewelry. Bhavya Ramesh Jewelry is not responsible if some information on the Site is not accurate, complete, or correct. Due to fluctuations in the marketplace, there are times when the Site may contain information that is out of date. The matter and data contained on the Site are meant to be consumed for general informational purposes only and should not be solely relied upon in the decision making process. Relying on the information set forth on the Site
should be done at your own risk. We reserve the right to change or modify the content of the Site at any time, but we are not under any obligation to keep the information as current as possible. It is your responsibility to monitor the changes made to the Site and to use that information as fit.

Intellectual Property, Software, and Content; Use of Materials on the Site

The intellectual property rights in all software and content made available through this Website remain the sole property of Bhavya Ramesh Jewelry and are protected by copyright and other intellectual property laws and treaties around the world. All text, copy, design logos, icons, images, audio clips, video clips, downloads, interfaces, codes, software selection and arrangement thereof, and all other features of the Site are exclusive property of Bhavya Ramesh Jewelry. All graphics, logos, designs, and all other features are considered trademarks, trade names, and trade dress and as such are also
protected under the law. The Site’s layout, including but not limited to the visual ambience as well as the basic “feel” of the Site are protected by copyright law. You may not use any marks, designs, or other copyrighted material available on this Site for any reason, unless otherwise expressly permitted by Bhavya Ramesh Jewelry.

You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content available on the Site. You also may not use any such content in connection with any business or commercial enterprise.

Any use of the Site in a manner not intended, at the discretion of Bhavya Ramesh Jewelry, including but not limited to the modification, distribution, transmission, performance, broadcast, publication, uploading, licensing, reverse engineering, transfer or sale of, or the creation of derivative works from, any material, information, software, products or services obtained from the Site, or use of the Site for purposes deemed in competition with Bhavya Ramesh Jewelry , is expressly and unequivocally prohibited.

Materials You Submit

Content is not requested nor solicited on this Site. However, if suggestions, information, or ideas are submitted to the Site, you hereby grant us, in perpetuity, the irrevocable, royalty-free license to create, reproduce, modify, or use, in any way we see fit, any or all parts of the submission. You also grant Bhavya Ramesh Jewelry, in perpetuity, an irrevocable, royalty-free, unrestricted, nonexclusive, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and
display such material via any means in our capacity whether actual or digital. You also acknowledge that we are in no way required to use or maintain any content submitted by you, the user. We reserve the right to remove, discard, or delete any such material at any time. You, as a user, are responsible for any material that you submit to Bhavya Ramesh Jewelry, through any means of delivery, whether actual or digital.

Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of order price. Shipment times may vary according to availability and will be subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contract with Bhavya Ramesh Jewelry, a purchaser must possess a valid credit or debit card issued by a bank acceptable to our organization. Bhavya Ramesh Jewelry retains the right to refuse any request made by a purchaser. Once an order is accepted, we will inform you by email, confirming the identity of the party you have contracted with. When placing an order, you undertake that all details you provide to us are true and accurate, notably that you are an authorized user of the credit or debit card provided to place said order, and that there are sufficient funds to cover the costs
associated with the purchase. All prices advertised are subject to change.

Process:

1) Once an order is placed, you will receive an acknowledgement confirming receipt of your order. This acknowledgment will serve as a contract for goods ordered only when those goods have been dispatched to the
purchaser.

2) All details, descriptions, and prices will be kept accurate to the best of Bhavya Ramesh Jewelry ’s ability. Should an error occur, a purchaser will be notified as soon as possible, and will be given the option to reconfirm the purchase at the correct price, or cancel the order. If attempts to contact a purchaser are unsuccessful, the order will be treated as canceled. If you cancel an order due to the notification of error in detail, description, or price, you will receive a full refund.

3) Upon receiving an order, we carry out a standard authorization check on your form of payment to ensure there are sufficient funds to fulfill and complete the transaction. Your card will be charged or debited upon authorization being received.


Sales are subject to our RETURN POLICY.

Made-To-Order: Terms & Conditions

All made-to-order items are specially crafted upon request and will be shipped within six (6) weeks from the date the order is placed. These products are not pre-manufactured and are created exclusively for the customer after the order is confirmed.

To initiate a made-to-order request, full payment i.e. 100% of the product value is required at the time of placing the order. Please note that once an order has been placed, any cancellation will be subject to a deduction of 25% of the final product cost. The remaining balance will be refunded to your original method of payment.

For domestic shipping within India, shipping is free for all orders with a product value above ₹2,000. For orders below ₹2,000, a flat shipping fee of ₹150 will apply per order. In addition, GST at the rate of 3% will be levied on all made-to-order items.

For international orders, standard shipping is free for purchases above $200. For orders below this amount, standard shipping charges will be applicable and calculated at checkout. Please be aware that any import duties or taxes, as per the regulations of the destination country, will be payable by the customer at the time of delivery.

Pricing and Payment

Prices throughout the Website are quoted in one of the following currencies:
Indian Rupees (INR), US Dollars (USD), Great Britain Pound (GBP), or Euro (EURO). Payment can only be accepted in quoted currency. Prices include all indirect taxes including GST (Goods and Services Tax), excise, customs, etc.

For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country regulations, which will be billed separately to you by the courier company at the time of delivery. 

Prices of the products on the Website are subject to change without notice, and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production. Gold, silver and precious stones are commodities, with market fluctuations beyond our control. Occasionally, a piece will sell, and then be recreated at a later date with a difference in price. This simply reflects the market value of the raw materials and may not mean that we have increased our mark-up.

We are committed to offering shopping convenience, exceptional service and an exciting product selection at competitive prices. Stores of Bhavya Ramesh Jewelry operate separately. Accordingly, the products and prices offered at each may differ. The Website may offer products which are not offered in stores. A silver bangle may be priced differently in the stores than on the Website. Similarly, promotional offers (such as coupons and additional discounts) offered at one may not be used at the others.

Disclaimer of Liability

UNLESS EXPRESSLY STATED TO THE CONTRARY TO THE FULLEST EXTENT PERMITTED BY LAW, BHAVYA RAMESH JEWELRY AND ITS SUPPLIERS, CONTENT PROVIDERS, AND ADVERTISERS HEREBY EXPRESSLY EXCLUDE ALL CONDITIONS, WARRANTIES, AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED BY STATUTE, COMMON LAW, OR THE LAW OF EQUITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES WHATSOEVER,
INCLUDING BUT NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOSS OF USE, PROFITS, DATA, OR OTHER INTANGIBLES, DAMAGE TO GOODWILL OR REPUTATION, OR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, ARISING OUT OF OR RELATED TO THE USE POSTED THEREON, IRRESPECTIVE OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR ARISE IN CONTRACT, TORT, EQUITY, RESTITUTION, BY STATUTE, AT COMMON LAW OR OTHERWISE.

USE OF THIS SITE IS AT YOUR SOLE RISK. BHAVYA RAMESH JEWELRY DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SITE AT TIMES OR LOCATIONS OF YOUR CHOOSING, THAT SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT DATA TRANSMISSION OR STORAGE IS SECURE, OR THAT THE SERVICE IS FREE OF INACCURACIES, MISREPRESENTATIONS,
VIRUSES, OR OTHER HARMFUL INFORMATION OR COMPONENTS.

YOU AGREE AND ACKNOWLEDGE THAT THE SERVICES PROVIDED BY THE SITE AND ANY PRODUCTS PROCURED FROM THE SITE ARE PROVIDED “AS IS” AND WILL BE DISPATCHED “AS AVAILABLE”, WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED, OR STATUTORY, AND WE, OUR EMPLOYEES, PARENTS, OR ANYONE AFFILIATED WITH BHAVYA RAMESH JEWELRY SPECIFICALLY DISCLAIM AND IMPLIED WARRANTIES OF TITLE, ACCURACY, SUITABILITY, APPLICABILITY, MERCHANTABILITY, PERFORMANCE, FITNESS, NON-INFRINGEMENT, OR ANY OTHER WARRANTIES OF ANY KIND NOT ALREADY DESCRIBED IN THIS DISCLAIMER. NO ADVICE, INFORMATION, OR RESPONSE GIVEN TO YOU FROM US SHALL CREATE ANY WARRANTY OR OATH.

In the event that a court shall find the previous disclaimer not enforceable, you hereby agree that neither we, nor any of our subsidiaries or affiliated companies, nor individual members of those subsidiaries or affiliated companies shall be liable for 1) damages exceeding the greater of INR 30,000 or the purchase price of goods sold, or 2) any and all types of damages, loss of use, revenue, profits, or data to you or any potential third party stemming from the use of the Site or services provided by the Site. This limitation shall apply regardless of your basis of claim.

Indemnification

You agree to compensate, defend, and protect Bhavya Ramesh Jewelry from any losses, liabilities, claims, damages, costs, and expenses, including legal fees, arising from your breach or non-performance of representations, warranties, covenants, or obligations outlined hereunder.

You agree to indemnify, save, and hold Bhavya Ramesh Jewelry, its affiliates, contractors, employees, officers, directors and agents harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to use or misuse of the Services or of the Website, any violation of the terms hereunder, or any breach of the representations, warranties, and covenants made, by you.

In no event will Bhavya Ramesh Jewelry be liable to you for any special, indirect, incidental, consequential, punitive, reliance, or exemplary damages (including without limitation lost business opportunities, lost revenues, or loss of anticipated profits or any other pecuniary or non-pecuniary loss or damage of any nature whatsoever) arising out of or relating to

(i) The terms hereunder,

(ii) the services offered on/rendered through the Website or any
reference site, or

(iii) Your use of, or, inability to use, the services, the Website (including any and all materials) or any reference site(s). In no event will Bhavya Ramesh Jewelry or any of its contractors, directors, employees, agents, third party partners, licensors or
suppliers’ total liability to you for all damages, liabilities, losses, and causes of action arising out of or relating to
a. The terms hereunder,
b. Any products/services provided by Bhavya Ramesh Jewelry,
c. Your use, or, inability to use the Services or the Website
(including any and all Materials) or any reference sites, or
d. Any other interactions with Bhavya Ramesh Jewelry, however
caused and whether arising in contract, tort including negligence,
warranty or otherwise, shall not exceed the amount paid by you,
if any, to us as Convenience Fees giving rise to the cause of
action.

Links

The following is a disclaimer as to ownership of trademarks, images of personalities, articles, text, data, and third party copyright. Except where expressly stated to the contrary, all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Site are in no way associated, linked, or affiliated with Bhavya Ramesh Jewelry and you should not rely on the existence of such a connection or affiliation. Any trademarks or trade names featured on this Site are owned by the respective trademark owners. Where a trademark or brand name is referred to, it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Bhavya Ramesh Jewelry.

Copyright

If you believe, in good faith, that any material posted on the Site infringes the copyright of your work, please contact our office at +91-9986971611 or email us at info@bhavyaramesh.com and provide the following information:

1) A physical or electronic signature of a person authorized to act on behalf
of the owner;

2) Identification of the copyrighted work claimed to be infringed;

3) Identification of the material that is claimed to be infringing

4) Contact information for us to follow up on your claim;

5) A statement that the authorized party is submitting the complaint in
good faith, under the penalty of perjury.

Force majeure

We reserve the right to defer the date of delivery or to cancel a Contract/order for all circumstances beyond reasonable control, including but not limited to any strike, lockout, disorder, fire, explosion, accident or stoppage of or affecting our business or work and which prevents or hinders the delivery of the product or the performance of the Services.

Third party rights

A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them.

Jurisdiction and Applicable Law

The laws of the State of Rajasthan govern these Terms and Conditions and your use of this Site, and you irrevocably consent to the exclusive jurisdiction of the courts in Jaipur, Rajasthan for any action arising out of or relating to these Terms and Conditions or use of this Site. 

By using this Site, you hereby waive any objection to this venue as inconvenient or inappropriate, and agree to exclusive jurisdiction and venue in Jaipur, Rajasthan.

Arbitration of Disputes

In lieu of a lawsuit, you agree that any dispute relating to the Site shall be submitted to confidential arbitration. Arbitration shall be conducted by the sole arbitrator, appointed by the mutual consent of the parties. Arbitration shall be conducted according with the Arbitration and Conciliation Act, 1996 and the arbitral proceedings shall be conducted in Jaipur, Rajasthan. Further, only the courts situated in the judicature of Jaipur, Rajasthan shall have the jurisdiction to rule in relation to such arbitral proceedings. The arbitrator’s
ruling shall be binding and any potential award of damages may be entered as a judgment in any court of competent jurisdiction, to the fullest extent permitted by applicable law.

Arbitrations shall proceed on an individual basis. By submitting your claim to arbitration, as is required by the Terms, you waive the right to trial by Court, to assert or participate in a class action lawsuit or class action arbitration, and to assert or participate in any joint or consolidated lawsuit or joint or consolidated arbitrations of any kind.

Severability

If any provision of The Agreement is found for any reason to be unlawful, void, or unenforceable, the remaining provisions of the agreement will continue to be fully valid, binding and enforceable.

Variation

Bhavya Ramesh Jewelry shall have the right in its absolute discretion at any time and without notice to amend, remove, or vary the Terms and Conditions set for there, or to make changes on any page of the Site. In the event that changes are made, you may be required to re-affirm The Agreement, whether by use of the Site or otherwise.

No Partnership

You agree and understand that no partnership, agency, employment, or joint venture may be established as a result of this Agreement or your use of this Site.

Assignment

We may assign our rights under the Agreement, in whole or in part, to any person or entity at any time, without notice or your consent. You may not assign your role according to the Agreement to any other party without our express, written consent.

Waiver

If you breach the Agreement and we do not take action, we are not waiving the right to do so, and we will still be entitled to use our rights and remedies in any other instance of breach of the Agreement.

Notice

All notices required to be given by you shall be submitted in writing and addressed to info@bhavyaramesh.com

Equitable Remedies

You hereby agree that your violation of the Agreement would cause irreparable harm and damage if the Agreement was not specifically enforced, and therefore you agree that we shall be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of the Agreement, as well as other remedies that we have available to us under the prevailing law.

Entirety

The above Terms and Conditions constitute the entire agreement of the parties and hereby supersedes and all preceding and contemporaneous agreements between you and Bhavya Ramesh Jewelry. Any waiver of any provision of the Agreement will be effective only if in writing and signed by a Director of Bhavya Ramesh Jewelry .